Frequently Asked Questions
Everything you need to know about your Shobitam experience.
What types of ethnic wear does Shobitam offer?
Shobitam specializes in a curated collection of authentic handloom sarees, designer blouses, lehengas, and jewelry sourced directly from skilled weavers across India.
Do you provide custom stitching services?
Yes, we offer professional stitching services for blouses and falls/pico for sarees. You can select the custom stitching option on the product page and provide your measurements.
How long does international shipping take?
We offer worldwide shipping via premium couriers like DHL and FedEx. Orders typically arrive within 5-7 business days after dispatch, depending on your location.
What is your return and exchange policy?
We accept returns within 7 days of delivery for most items in their original condition. Please note that customized or stitched items are not eligible for return.
How can I ensure the product is genuine handloom?
Shobitam is committed to authenticity. Many of our products come with a Handloom Mark or Silk Mark certification to guarantee the purity of the fabric and the traditional weaving process.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and several region-specific secure payment gateways for a seamless checkout experience.